SDL Citizen - Getting Started - Logging In and Creating an Account (Public Guide)


1 Open the SDL Citizen app. If you have an account, enter your SDL Portal user name or email and password into the Log In screen. Tap the Sign In button. Otherwise, read on to learn how to create an account. 

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2 If you do not have an account, tap on Create Account at the bottom of the Log In screen. 

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3 Tap on Select Primary Town.

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4 By default, the app will list any towns you have logged into. If your town is not on the Recent list, tap Search at the top.

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5 In the search field, enter the first 3 letters of the town name and it will automatically populate a list of towns that meet your search criteria. Tap on a town to select it. 

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6 The town will display at the top of the account screen. Next, enter a User Name, Email, Password, First Name & Last Name. When done, tap on Create Account and then check your email for further instructions. 

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Here's an interactive tutorial for the visual learners

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