Municipal employees who are active SDL Users will have access to quick how-to guides, webinars and more. If you are not seeing these features in the Help Center, you need will need to create an account using your municipal email address.
Creating an account
Step 1: Click the "Sign in" button at the top right
Step 2: Click "Sign Up" at the bottom left next to "New to Customer Support?"
Step 3: Enter your full name & email address. Click the blue "sign up button". Note: You will need to use your municipal email address in order to have access to SDL town user content.
Step 4: A confirmation message will appear that says "Sign Up complete" that prompts you to check your email for a verification link.
Step 5: Check your email. Click the link in the email to create a password.
Step 6: Once you've created your password, you will automatically be logged into the help center.
For additional help, please contact SDL support at firstname.lastname@example.org or (732) 357-1280.